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Customer Service Ambassador

2 months ago


Garland, North Carolina, United States Family Dollar Full time

Job Summary:

As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences. Your primary goal will be to provide assistance to customers in selecting merchandise, answering questions, and ensuring a positive shopping experience.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a positive and welcoming experience for all customers.
  • Assist customers in selecting merchandise, answering questions, and resolving any issues that may arise.
  • Process cash register transactions accurately and efficiently.
  • Stay up-to-date on store inventory, promotions, and sales to provide customers with the most relevant information.
  • Work collaboratively with the store team to maintain a clean and organized store environment.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to lift up to 25 pounds and stand for long periods.