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Retail Customer Service Representative

1 month ago

Alpharetta, United States Sam's Club Full time
Job Summary:

We are seeking a friendly and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

• Provide excellent customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions
• Operate front-end equipment, including cash registers and self-checkout systems, accurately and efficiently
• Maintain a clean and organized store environment, including the sales floor, checkout lanes, and surrounding areas
• Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously
• Collaborate with colleagues to achieve sales goals and provide a seamless shopping experience for members

Requirements:

• High school diploma or equivalent required
• Previous retail or customer service experience preferred
• Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
• Strong communication and interpersonal skills
• Ability to lift up to 25 pounds and stand for long periods of time

What We Offer:

• Competitive hourly wage and performance-based bonus opportunities
• Comprehensive benefits package, including medical, vision, and dental coverage
• Opportunities for career growth and advancement within the company
• A fun and supportive work environment with a team-oriented culture

Why Join Our Team?

At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a range of benefits and programs to support our associates' physical, emotional, and financial well-being. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.