Pharmacy Operations Manager

3 weeks ago


Clinton, New Jersey, United States Walgreens Full time
Job Summary

As a Pharmacy Operations Manager at Walgreens, you will be responsible for leading the pharmacy team to deliver exceptional patient care and services. You will oversee the daily operations of the pharmacy, ensuring efficient workflow, and a positive patient experience. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Lead and manage the pharmacy team to achieve business objectives and improve patient satisfaction.
  • Develop and implement strategies to improve pharmacy operations, including workflow optimization and process improvements.
  • Collaborate with the pharmacy team to ensure accurate and timely dispensing of medications.
  • Monitor and analyze pharmacy performance metrics, including fill rates, inventory levels, and customer satisfaction.
  • Develop and implement training programs to ensure pharmacy staff are knowledgeable and skilled in pharmacy operations and patient care.
  • Ensure compliance with regulatory requirements, including HIPAA and OSHA.
  • Participate in quality improvement initiatives to improve patient care and services.
Requirements
  • High school diploma or equivalent required; bachelor's degree in pharmacy or related field preferred.
  • PTCB or ExCPT certification required; PTCB certification preferred.
  • Minimum 1 year of experience in pharmacy operations or management; experience in retail pharmacy preferred.
  • Strong leadership and communication skills, with ability to work effectively in a fast-paced environment.
  • Ability to analyze data and make informed decisions.
  • Ability to work independently and as part of a team.

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