Senior Manager of Quality Assurance

4 weeks ago


Chicago, Illinois, United States TAG - The Aspen Group Full time

The Aspen Group (TAG) is a leading retail healthcare business support organization in the U.S., supporting over 16,000 healthcare professionals and team members across 46 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. TAG partners with independent practice owners and clinicians to deliver high-quality consumer healthcare experiences at scale.

We are seeking an experienced Senior Manager of Quality Assurance to lead our tech organization's quality assurance efforts. This individual will oversee a team of QA engineers, drive automation strategies, and implement cutting-edge testing frameworks, with a focus on .NET applications. The Senior QA Leader will collaborate closely with development, DevOps, and product teams to ensure continuous integration and delivery of high-quality software products.

Key Responsibilities:

  • Leadership & Strategy: Lead and mentor a team of QA engineers, establishing goals, performance metrics, and career development opportunities.
  • Automation Strategy: Develop and implement QA automation frameworks to increase efficiency in testing processes, with a strong focus on automation tools for .NET applications.
  • Test Planning & Execution: Oversee the creation of detailed test plans, scenarios, scripts, and automation, ensuring high test coverage and efficient test execution.
  • Continuous Improvement: Introduce and advocate for new tools, technologies, and processes to streamline and improve testing efforts. Emphasize the adoption of modern tools for testing .NET applications.
  • Cross-Functional Collaboration: Work closely with development, product, and DevOps teams to ensure software releases are thoroughly tested and meet both functional and performance requirements.
  • DevOps Integration: Lead initiatives to integrate QA processes into the DevOps pipeline, enabling continuous testing and continuous integration/continuous delivery (CI/CD).
  • Test Environment Management: Oversee the maintenance and creation of robust test environments to support functional and performance testing needs.
  • Metrics & Reporting: Develop and track key performance indicators (KPIs) related to testing processes, automation coverage, defect rates, and overall quality assurance.
  • Compliance & Best Practices: Ensure QA processes adhere to industry best practices, security guidelines, and regulatory requirements where applicable.

Qualifications:

  • Experience: 8+ years of experience in QA, with at least 3 years in a leadership role managing QA teams and strategies.
  • Automation Expertise: Proven experience with QA automation frameworks and tools (e.g., Selenium, NUnit, xUnit) for testing .NET applications.
  • Technical Skills: Strong understanding of .NET applications and related testing tools and frameworks. Familiarity with programming languages such as C#, Python, or JavaScript.
  • DevOps & CI/CD: Hands-on experience integrating QA processes into DevOps pipelines (e.g., Jenkins, Azure DevOps, GitLab CI).
  • Testing Tools: Expertise in using modern testing tools and platforms such as Postman, JMeter, BrowserStack, and others.
  • Leadership Skills: Proven ability to lead and mentor teams, with a track record of building high-performing QA teams.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to collaborate across departments and with senior leadership.
  • Problem-Solving: Strong analytical and troubleshooting skills, with a proactive approach to identifying and resolving quality-related issues.

If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees



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