Personal Banker
1 day ago
PNC is seeking a highly motivated and customer-focused Personal Banker to join our Retail Branch Banking Network in Camp Hill, PA. As a Personal Banker, you will play a critical role in strengthening customer relationships and identifying opportunities to improve their financial wellbeing.
Key Responsibilities:
- Acquire and deepen the branch customer base through proactive sales and service activities.
- Manage the customer experience by identifying opportunities to improve their financial wellbeing and collaborating with ecosystem partners to grow their share of wallet.
- Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and drive new revenue and customer loyalty.
- Create customer loyalty and grow customer share of wallet through a differentiated customer experience, performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively, driving customer loyalty and retention.
Requirements:
- 1+ years of related experience in banking or a related field.
- Strong knowledge of banking products and services, as well as digital awareness and effective communication skills.
- Ability to manage multiple priorities, work in a matrix management environment, and leverage technology to drive sales and customer engagement.
- Proven problem-solving and prospecting skills, with a focus on driving new revenue and customer loyalty.
Benefits:
- Comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and pension plans.
- Opportunities for professional growth and development, including training and education programs.
- A robust wellness program with financial incentives, as well as dependent care reimbursement and adoption assistance.
Equal Employment Opportunity:
PNC is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and accessible workplace, and we provide reasonable accommodations to qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
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