Customer Service Representative

7 days ago


Blue Ridge, Georgia, United States Roses Discount Stores Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Roses Discount Stores. This role offers the opportunity to provide exceptional service to customers, maintain a clean and well-stocked store environment, and contribute to the success of our retail operations.

About the Role:

This is a full-time position that requires flexibility in scheduling, including days, evenings, weekends, and holidays. As a Customer Service Representative, you will be responsible for providing excellent customer service, maintaining a safe and secure shopping environment, and performing other duties as assigned to ensure an effective and profitable store operation.

Responsibilities:
  • Provide exceptional customer service by greeting customers, assisting with merchandise selection, completing transactions, and answering questions regarding the store and merchandise.
  • Maintain a clean and well-stocked store environment by unloading trucks, processing freight, recovering merchandise, and stocking shelves.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive and approachable work environment.
  • Perform all other duties as assigned by management to ensure the efficient operation of the store.
Requirements:
  • High school diploma or equivalent preferred.
  • Previous experience working in retail, hotel, restaurant, grocery, or drug store environments preferred.
  • Ability to regularly lift up to 40lbs (and occasionally up to 55lbs) from floor level to above shoulder height.
  • Excellent communication and problem-solving skills.
  • Able to work flexible schedules, including evenings and weekends.
Working Conditions:

The ideal candidate will be able to work in a fast-paced retail environment, standing for extended periods, and lifting heavy objects. The ability to adapt to changing situations and priorities is essential for this role.

We offer a competitive salary of $42,000 per year, based on the estimated annual gross income for this role. With regular opportunities for growth and development, you can advance your career and build a successful future with Roses Discount Stores.



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