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Senior Mortgage Consultant

2 months ago

Altamonte Springs, Florida, United States The Ladders Full time

Position Overview - Key Responsibilities


The primary aim of this role is to actively seek out new residential mortgage clients while fostering and nurturing a robust network of referral sources.

A Mortgage Consultant is tasked with evaluating a client's financial and credit information to assess their creditworthiness and the likelihood of successful repayment.


Identifies and creates new business opportunities and sales leads by building relationships with real estate agents, builders, financial institutions, and other relevant stakeholders.

  • Acquires comprehensive knowledge of available mortgage products and provides clients with the most suitable options tailored to their needs
  • Reviews application details, requesting specific supporting documents as necessary based on lending guidelines
  • Evaluates and applies independent judgment in furthering the business goals of the organization while prioritizing the interests of clients regarding significant financial decisions
  • Executes major tasks impacting the operations of the organization or its clients through:
o gathering and assessing information about the client's income, assets, investments, or liabilities

o evaluating applicant data, credit history, and property value

o identifying which financial solutions best align with the client's needs and financial situation

o advising clients on the pros and cons of various financial products

o marketing and promoting the organization's financial offerings

  • Completes required continuing education promptly and stays informed on local market trends and developments in the mortgage sector
  • Provides origination services within the licensed state
  • Establishes and maintains strong business relationships with a referral network, generating new mortgage lending opportunities
  • Communicates and collaborates with clients, internal support teams, and external service providers to ensure timely closings

Qualifications

  • At least 2 years of sales experience in the mortgage sector
  • Knowledge of mortgage processes, regulations, and compliance
  • Outstanding customer service abilities with meticulous attention to detail
  • Excellent written and verbal communication skills
  • Proficient computer skills, including a working knowledge of MS Office
  • Ability to understand and analyze financial data
  • Capability to effectively communicate and present complex financial information while addressing inquiries from clients, support staff, and management
  • Preferred established network and referral list within the real estate and mortgage industries
  • Must pass a required background check

Company Conformance Statement

All employees are expected to adhere to the following standards in the performance of their duties:

§ Review and comply with policies and guidelines outlined in the Employee Handbook, including privacy and information security protocols.

§ Operate within delegated authorities and adhere to relevant policies and procedures.

§ Contribute to fostering a respectful workplace where diversity is essential for innovation and growth.

§ Ensure that every action and decision aligns with the organization's values.

§ Collaborate with management to understand performance expectations and metrics. Utilize feedback and coaching opportunities for personal and professional development.

§ Leverage team synergies through networking and partnerships across the organization.

§ Embrace change; act as an advocate and role model, promoting a culture of continuous improvement.

§ Maintain a high standard of customer service while actively listening to clients to understand their needs and perspectives. Take ownership of issues, considering the organization's competencies in providing solutions.

§ Work independently while recognizing the importance of communicating and coordinating efforts with colleagues and other organizations.

§ Collaborate effectively as a team member on all assignments.

§ Deliver quality work within established deadlines.

§ Respect the privacy of clients and employees.

Work Requirements


Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and perform effectively in an office environment.

To ensure the secure privacy of borrower information, this role may require physical presence in a designated office space.

Employment requires compliance with all applicable mortgage and fair lending laws and regulations as well as organizational policies. The ability to work extended hours may be necessary.

Management reserves the right to assign or reassign duties and responsibilities to this position at any time.