Guitar Center Repair Technician: Deliver Exceptional Customer Experience
3 days ago
Guitar Center is committed to delivering an exceptional customer experience, and as a Retail Guitar Repair Tech, you play a critical role in achieving this goal. Your primary responsibility will be to provide maintenance and repair services for customer-owned instruments, ensuring that every interaction with our customers is positive and memorable.
About the RoleAs a skilled guitarist and repair technician, you will work closely with our sales team to understand customer needs and preferences, providing personalized recommendations and solutions to meet their expectations. Your expertise in guitar repair and maintenance will enable you to resolve issues efficiently, while your passion for music and commitment to quality will ensure that every instrument leaves our store in perfect condition.
We are seeking a highly motivated and customer-focused individual who shares our passion for music and our commitment to excellence. If you have a strong background in guitar repair and maintenance, excellent communication skills, and a proven track record of delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Responsibilities- Provide expert repair and maintenance services for customer-owned instruments, ensuring high-quality results and timely delivery.
- Work closely with the sales team to understand customer needs and preferences, providing personalized recommendations and solutions to meet their expectations.
- Maintain a clean and organized workspace, adhering to Guitar Center's safety and quality standards.
- Participate in ongoing training and professional development to stay up-to-date on the latest techniques and technologies.
- Strong background in guitar repair and maintenance, including experience with various types of guitars and equipment.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and vendors.
- Proven track record of delivering exceptional customer service, with a focus on resolving issues efficiently and effectively.
- Familiarity with Guitar Center's products and services, including knowledge of our inventory management system and procedures.
The salary for this position is estimated to be between $18.00/hr - $28.00/hr plus commission, depending on experience and performance. Benefits include medical, dental, vision, 401(k) matching, paid time off, and opportunities for professional growth and development.
About Guitar CenterGuitar Center is a leading retailer of musical instruments and audio equipment, dedicated to providing an exceptional shopping experience for musicians and music enthusiasts alike. With over 280 stores across the United States, we offer a wide selection of products, expert advice, and competitive prices. Our mission is to empower creativity and self-expression through music, and we're committed to building long-term relationships with our customers and partners.
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