Customer Service Representative Expert
7 days ago
The ideal candidate will have excellent communication skills, a strong passion for delivering exceptional customer experiences, and the ability to work in a fast-paced environment. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive all the help they need on their journeys. This role involves inspecting and maintaining equipment, assisting customers, and using up-to-date technology to dispatch and return equipment.
Estimated Salary: $25-$35 per hour
Job Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
Minimum Qualifications:
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
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