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Logistics and Customer Support Specialist

2 months ago

Lathrop, California, United States Accurate Heating Cooling Full time
Job Overview

We are seeking a dedicated individual to join our team as a Logistics and Customer Support Specialist. This role is essential in ensuring the smooth operation of our delivery services and maintaining high standards of customer satisfaction.


Benefits:
  • Company gatherings
  • Health coverage
  • Paid leave
  • Professional training and development
  • Vision coverage

NO PRIOR EXPERIENCE REQUIRED; TRAINING WILL BE PROVIDED.

COMPENSATION: Based on Experience

JOB TYPE: Full-time, Monday - Friday, 7:00am to 3:30pm

Key Responsibilities:

  • Operate company vehicles to ensure timely and safe deliveries.
  • Load, transport, and unload materials to various job sites and customers.
  • Verify that all materials are loaded correctly and delivered to the appropriate locations.
  • Check materials against vendor receipts and purchase orders.
  • Assist in unloading vendor shipments.
  • Prepare items for dispatch and select appropriate shipping methods.
  • Utilize forklifts or hand trucks for moving or lifting shipments.
  • Support customers with their pick-up orders.
  • Maintain excellent customer service standards.
  • Keep the work environment organized and safe.
  • Adhere to all safety regulations.
  • Perform additional duties as assigned.

Required Skills & Qualifications
  • Valid California Driver's License
  • Clean driving history
  • Reliable and punctual
  • Ability to stand for long periods and lift weights between 50-75 lbs.
  • Basic computer skills or a willingness to learn
  • Ability to read and verify measurements or a willingness to learn
  • Bilingual (English/Spanish) is a plus
  • Forklift experience is a plus; certification will be provided by Accurate Heating and Cooling Inc.