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Retail Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Services Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales of our total offerings.
Key Responsibilities- Provide exceptional customer service by educating customers about Office Depot products and services.
- Effectively utilize communication tools to request assistance and coordinate service and customer engagement throughout the store.
- Perform duties such as cashier, logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
- Ensure the completion of damaged and defective/buy back merchandise through the RCC process.
- Proactively acknowledge and engage every customer to ensure a positive customer experience.
- Utilize and understand the selling program to promote the sale of the best solution and additional product and/or services solutions.
- Maintain awareness of planned advertisements and promotions.
- Drive Technology, Tech Services, Furniture, and Print sales by supporting all related current programs, new product launches, and special initiatives.
- Ensure compliance with company policies, procedures, and practices, and support company loss prevention efforts.
- High School diploma or equivalent education preferred.
- Minimum 1 year experience in a related field.
- 2 Years Sales and/or Customer Services experience preferred.
- Ability to use technology and print equipment applicable to the role, and access information necessary to complete daily responsibilities.
- Ability to process information/merchandise through POS register system.
- Basic computer skills.
- Strong selling skills.
- Strong interpersonal and communication skills.
- Ability to coach and train others in a professional environment.
- Excellent verbal and written communication skills.
The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence. We empower every business, professional, and consumer to achieve more every day.
