Retail Sales Associate

17 hours ago

Winter Park, Florida, United States HomeGoods Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Support and embody a positive store culture through honesty, integrity, and respect.
  • Accurately process customer purchases and returns, counting change back to customers according to established procedures.
  • Promote credit and loyalty programs during customer interactions.
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor, following company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
  • Provide and accept ongoing recognition and constructive feedback.
  • Adhere to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs.
  • Participate in safety awareness and maintenance of a risk-free environment.
Requirements
  • Possess excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Possess strong organizational skills with attention to detail.
  • Capable of handling multiple tasks at one time.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Possess strong communication skills.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors to accomplish tasks.
  • Retail customer experience preferred.

At HomeGoods, we value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued. We are an equal opportunity employer and welcome applications from all qualified candidates.

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