Technical Solutions Engineer

3 weeks ago


Cary, North Carolina, United States Arista Networks Inc Full time
About Arista Networks Inc

Arista Networks Inc is a leading provider of data-driven, client-to-cloud networking solutions for large data center, campus, and routing environments.

Job DescriptionKey Responsibilities
  • Respond to customer product inquiries via telephone or in written, internet-based email.
  • Resolve customer concerns raised during installation, operation, maintenance, or product application or compatibility matters.
  • Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
  • Document customer communication and recurring technical issues to support product quality programs and product development.
Requirements
  • Working knowledge of networking industry, products, and protocols.
  • Minimum of 1-5 years hands-on experience and a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging, and administering the following network protocols and technologies: AAA/TACACS, ACL, ARP, BGP (RFC 4271), DHCP, 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae), Flow Control, ICMP, IGMP, IPv4 & IPv6, LACP, LLDP, MPLS, NAT, Open Flow, OSPF (RFC 2328), PIM, QOS, RIP, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1d), VARP/VRRP, VLAN (IEEE 802.1q), VRF.
  • Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired.
  • A strong comfort level with Linux is highly desired.
  • Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus.
  • Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred.
What We Offer

Arista Networks Inc is an equal opportunity employer. We make all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other factor determined to be unlawful under applicable federal, state, or local law.



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