Merchandise Associate

2 months ago


West Fargo, North Dakota, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at Marshalls. As a Merchandise Associate, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Role models established customer experience practices with internal and external customers, supports and embodies a positive store culture through honesty, integrity, and respect.
  • Merchandising: Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards, accurately processes and prepares merchandise for the sales floor following company procedures and standards.
  • Operations: Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures, promotes credit and loyalty programs.
  • Store Recovery: Initiates and participates in store recovery as needed throughout the day, maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
  • Teamwork: Provides and accepts recognition and constructive feedback, adheres to all labor laws, policies, and procedures, supports and participates in store shrink reduction goals and programs.
Requirements
  • Customer Service Skills: Possesses excellent customer service skills, able to work a flexible schedule to support business needs.
  • Communication and Organizational Skills: Possesses strong communication and organizational skills with attention to detail, capable of multi-tasking.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation, works effectively with peers and supervisors.
Benefits

Marshalls offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.


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