Hospitality Team Member

1 week ago


Tampa, Florida, United States Chick-fil-A Full time
Position Title: Team Member

Company Overview:

Join one of the nation's rapidly expanding quick-service dining establishments. We are recognized as an industry leader in customer service and hospitality, and we take pride in being the original creator of the Chicken Sandwich. As the largest chicken-based quick-service restaurant in America, we are a faith-driven, locally owned, and operated business.

Compensation:

Starting pay at $12/hr, adjusted based on availability, experience, and tenure.

Work Schedule:

Opportunities for both part-time and full-time positions, with shifts available in the morning, daytime, evening, and nighttime (5:30 am - 11:30 pm).

Employee Benefits:

- Health benefits available
- 401k plan with company matching
- Scholarships up to $2,500 annually
- Sundays off
- Flexible scheduling options
- Leadership development programs
- Discounted meals
- Supportive work environment

Role Overview:

As a Team Member, you are integral to our operations at Chick-fil-A. You will represent our brand and ensure that our guests receive exceptional food and service that we are known for. This entry-level position serves as the foundation of our business model, where you will learn and implement the core principles of our brand, including our CORE 4 model, strategies for winning hearts daily, and our industry-leading food safety protocols.

Additionally, you will have the chance to advance within the organization. Leadership development is a key aspect of our strategy, providing pathways to roles such as Team Lead, Team Leader, and Director.

Qualifications:

- Comfortable using a POS system and other ordering technologies
- Proficient with various cooking and service equipment
- Ability to multitask effectively
- Capable of standing for extended periods
- Able to work outdoors when necessary
- Must be able to lift a minimum of 25 pounds independently
- Quick yet efficient work pace
- Team-oriented, adaptable, reliable, and possess a strong work ethic
- Positive demeanor
- Effective communication skills with guests, team members, and leadership
- Customer service-focused

Key Responsibilities:

- Utilize our CORE 4 model to serve guests: establish eye contact, share a smile, communicate with enthusiasm, and always express 'my pleasure.'
- Operate the POS system and other order-taking technologies at various service points.
- Use cooking and service equipment effectively.
- Proactively seek opportunities to restock or clean when not engaged with customers.
- Adhere to the established processes for your assigned position.
- Ensure product quality and consistency.
- Assist leadership with opening and closing procedures.
- Support team members in various roles as needed throughout your shift.
- Demonstrate comprehensive knowledge of our brand and menu offerings.
- Complete all tasks assigned by leadership, even those beyond your job description.

Thank you for considering a position with us.

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