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Fitness Club Representative

2 months ago

Norfolk, Virginia, United States Excel Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused Fitness Club Representative to join our team at Excel Fitness. As a key member of our operations team, you will be responsible for providing exceptional customer service, promoting our Judgement Free Zone, and ensuring a clean and welcoming environment for our members.

Key Responsibilities
  • Customer Service: Provide a high level of customer service to members, responding to their needs and concerns in a timely and professional manner.
  • Club Operations: Maintain a clean and organized club environment, ensuring that all areas are tidy and well-maintained.
  • Inventory Management: Conduct regular audits to ensure that inventory levels are accurate and that all products are properly stocked.
  • Cash Handling: Process and balance cash drawers on a daily basis, ensuring that all transactions are accurate and secure.
  • Reporting and Data Entry: Update and review daily club reports, completing any necessary data entry documents.
  • Team Collaboration: Work closely with the General Manager, Assistant Manager, and Shift Lead to ensure that all operational tasks are completed efficiently and effectively.
Requirements
  • Education: High school diploma or equivalent required.
  • Communication Skills: Excellent communication skills, both written and verbal.
  • Teamwork: Ability to work effectively as part of a team, providing support and assistance as needed.
  • Adaptability: Ability to adapt to changing situations and priorities, ensuring that all tasks are completed efficiently and effectively.
Benefits
  • Competitive Pay: Competitive hourly rate.
  • Benefits Package: Comprehensive benefits package, including health insurance, paid time off, and paid parental leave.
  • Professional Development: Opportunities for professional development and growth within the company.
Work Environment

This is a full-time or part-time, non-exempt position. The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service and promoting a Judgement Free Zone. The successful candidate will be able to work effectively in a team environment, providing support and assistance as needed.