Retail Operations Manager
6 days ago
Ross Dress for Less is the nation's largest off-price retailer, offering high-quality brands and on-trend merchandise at extraordinary savings. With over 2,000 stores across the country, we provide a unique shopping experience that combines excitement with value.
About the Job:
We are seeking an experienced Retail Operations Manager to lead our Store operations. As a key member of our team, you will be responsible for ensuring all aspects of store operations meet company standards and best practices. This includes staffing, training, and developing leadership teams to deliver sales and profit results while maintaining a friendly and easy-to-shop environment.
Key Responsibilities:
• Analyze store reports to evaluate controllable expenses and overall store performance
• Lead all company best practices to maximize productivity and minimize steps and touches while working
• Ensure proper scheduling of associates to meet business objectives
• Recruit, hire, train, and develop assistant managers, area supervisors, and non-exempt associates
• Responsible for payroll administration, including daily punch edits, associate scheduling compliance, Sunday payroll transmission, and payroll reporting as needed
• Maintain a safe and secure environment by adhering to company safety policies and ensuring the safety of associates and customers
• Treat all customers, associates, and other leaders with respect, demonstrating courtesy, friendliness, and professionalism at all times
• Execute customer service programs and merchandise presentation programs through associate training and program supervision
• Represent and support the company brand at all times
Requirements and Qualifications:
• Five or more years of store management experience in a retail environment
• Must maintain a high level of customer service
• Ability to lead, manage, motivate, and communicate positively to store associates at all levels
• Fluency in English
• Must exercise considerable independent judgment and discretion
• Ability to work evenings and weekends
Estimated Salary: $80,000 - $100,000 per year, depending on experience and qualifications.
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