Patient Care Specialist

1 day ago


Mason City, Iowa, United States Trinity Health Full time
Job Summary

We are seeking a skilled Patient Care Specialist to join our team at MercyOne North Iowa Medical Center. As a Patient Care Specialist, you will provide exceptional care to patients in the Emergency Department, focusing on personal hygiene, nutritional needs, and activities of daily living. This role requires strong communication and interpersonal skills, as you will work closely with registered nurses and other healthcare professionals to ensure seamless patient care.

Key Responsibilities
  • Assist patients with physical, psychosocial, environmental, spiritual, social, and educational needs, supporting their plan of care throughout their stay.
  • Effectively communicate patient changes and conditions to the registered nurse and multidisciplinary team, documenting in the electronic medical record in a timely and accurate manner.
  • Provide patient comfort, safety, and dignity, protecting their privacy and confidentiality.
  • Communicate with internal and external customers and colleagues in a courteous, positive, empathetic, and professional manner, accepting assignments willingly.
  • Attend and participate in departmental and organizational meetings, in-services, and educational opportunities.
Requirements
  • High school diploma or equivalent required.
  • Successful completion of a formal Nurse Aid course or training, verified through transcript or original program certificate.
  • Nursing Assistant experience preferred.
  • Basic computer skills required.
  • Previous blood drawing experience preferred.
  • Medical terminology training or proficiency preferred.
What We Offer
  • Competitive wages, including weekend and night differentials.
  • Effective Day 1 benefit package (medical, dental, vision, and more) for positions 16 hours per week or greater.
  • Generous paid time off program.
  • Retirement savings program with employer match starting on Day 1.
About Us

MercyOne North Iowa Medical Center is a 342-bed regional referral teaching hospital in Mason City, Iowa. We serve a population of over 260,000 across 15 counties in northern Iowa and southern Minnesota. Our team of over 3,000 colleagues and 500 physicians and allied health professionals is dedicated to providing exceptional patient care and service.

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. We are committed to diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all.



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