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Restaurant Operations Manager

2 months ago

Owensboro, Kentucky, United States Tuckasee Management Full time
Job Summary

Zaxby's Assistant Manager will play a pivotal role in driving sales, controlling costs, and ensuring exceptional guest service and satisfaction. This individual will assist the General Manager in achieving key performance indicators and contribute to a positive work environment.

Key Responsibilities
  • Provide responsive, friendly, and courteous service to all guests, promoting a positive work environment.
  • Ensure all menu items are prepared and served according to Zaxby's standards, maintaining high food quality and presentation.
  • Lead team members and shift managers with a positive and effective attitude, fostering a culture of excellence and teamwork.
  • Develop and implement training programs to enhance team members' skills in food preparation, service, sanitation, and safety procedures.
  • Monitor inventory levels, forecasting demand, and controlling costs to optimize profitability.
  • Collaborate with the team to increase sales by delivering exceptional customer service and promoting Zaxby's products.
Requirements
  • At least one year of management experience, with a proven track record of success in a fast-paced environment.
  • High School Diploma or equivalent, with a strong focus on customer service and team leadership.
  • Ability to work in a fast-paced restaurant environment, with a strong emphasis on teamwork and communication.
Working Conditions
  • Office environment, with a focus on computer and office equipment.
  • Restaurant environment, with exposure to kitchen and front-of-house operational equipment, as well as hazardous conditions.