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Park Operations Manager

2 months ago

San Antonio, Texas, United States KIDS EMPIRE Full time
Park Supervisor Job Description

At Kids Empire, we are seeking a highly motivated and experienced Park Supervisor to join our team. As a Park Supervisor, you will play a key role in ensuring the smooth operation of our children's indoor playground facility.

Key Responsibilities:
  • Supervise staff to ensure they perform their duties satisfactorily and achieve production goals.
  • Assist the Park Manager with training, developing, and auditing.
  • Foster a positive and collaborative work environment among park staff.
  • Audit schedules and requests needed approval from the Park Manager.
  • Open and close the park, ensuring security and safety protocols are followed.
  • Communicate any guest or employee issues to the Park Manager.
  • Operate the check-in process, managing guest information and payments.
  • Manage cash flow, including receiving payments and providing change.
  • Organize the refrigerator and snack inventory, ensuring sufficient stock levels.
  • Monitor the park for safety hazards and ensure guests follow park rules and regulations.
  • Clean and sanitize park structures, restrooms, and equipment.
  • Schedule and coordinate family events, ensuring efficient operations.
Requirements:
  • High school diploma or equivalent qualification required.
  • Ability to work weekends and holidays.
  • Able to work with children and families.
  • Good communication, customer service, and conflict resolution skills.
  • Leadership and organizational skills.
  • Ability to make effective decisions in a fast-paced environment.
  • Prioritizing guest satisfaction and continuously improving services.
  • Demonstrating a commitment to safety and emergency preparedness.
Benefits:
  • Dental insurance.
  • Health insurance.
  • Paid time off.
  • Vision insurance.
Work Environment:

As a Park Supervisor at Kids Empire, you will work in a fast-paced and dynamic environment, interacting with families and children of all ages. You will be responsible for ensuring the smooth operation of the park, while maintaining high standards of customer service and safety.