Complex Claims Consultant Expert

3 days ago


Chicago, Illinois, United States CNA Insurance Full time

About CNA Insurance

CNA is the market leader in providing Lawyers liability coverage and offers best-in-class claim service. As a Complex Claims Consultant, you will play a critical role in managing and resolving complex legal malpractice claims.

The ideal candidate will have a thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices. You will be responsible for verifying coverage, establishing timely and adequate reserves, and resolving claims by collaborating with internal and external business partners.

Responsibilities:

  • Manage an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination
  • Ensure exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards
  • Verify coverage and establish timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters
  • Resolve claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy

Requirements:

  • Bachelor's Degree or equivalent experience
  • Juris Doctorate is strongly preferred
  • Typically a minimum six years of relevant experience, preferably in claim handling
  • Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable

Salary Information:

In District of Columbia, California, Colorado, Connecticut, Maryland, New York and Washington, the national base pay range for this job level is $71,000 to $133,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.



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