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Inbound Operations Manager

2 months ago

Garland, Utah, United States Lakeshore Learning Materials, LLC Full time
Job Summary

We are seeking an experienced Inbound Sr. Manager to join our team at Lakeshore Learning Materials, LLC. The successful candidate will be responsible for coordinating operations to ensure that customer service levels are met or exceeded and that financial goals are achieved.

Key Responsibilities
  • Operations Planning and Management
    • Plan and monitor daily labor needs based on immediate and forecasted order and unit volumes
    • Ensure all orders and receipts are processed in an efficient, accurate and timely manner
  • Team Leadership and Development
    • Train hourly associates on proper procedures
    • Work to maintain a high level of associate morale and recognition, keeping the annual turnover rate at an acceptable level
  • Collaboration and Communication
    • Partner with the Distribution Center Director of Operations and Human Resources Business Partner to ensure adequate staffing levels for present and future needs
    • Actively participate in the hiring process
  • Compliance and Quality Assurance
    • Maintain a working knowledge of and comply with all company policies and procedures
    • Monitor standard procedures and recommend new procedures when necessary to ensure that the overall operation runs effectively
Requirements
  • Candidates must have prior experience in a distribution center
  • College degree or 7+ years of equivalent experience required
  • Minimum 7+ years of experience within a high-volume distribution center
  • Talent for managing team members with differing skill levels and enabling them to achieve performance and quality standards
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment where multitasking is expected
  • Strong attention to detail
What We Offer
  • Competitive compensation based on skills and experience, plus a bonus plan
  • Paid leave for new parents to support work/life balance and family bonding
  • Excellent medical/dental and vision coverage—EPO, PPO and HSA
  • 401(k) retirement plan with company contribution
  • Flexible benefits—choose what you like, ignore the rest
  • Generous employee discount
  • Casual work environment

We are an equal opportunity employer and welcome applications from diverse candidates. To learn more about our company culture and values, please visit our website.