Retail Product Specialist

1 month ago


Lee, Massachusetts, United States Skechers U.S.A. Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Product Specialist to join our team at Skechers U.S.A. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a clean and organized store environment.

Main Responsibilities
  • Customer Service: Provide outstanding customer service, ensuring that every customer leaves the store satisfied and engaged.
  • Product Expertise: Develop and maintain in-depth knowledge of Skechers products, serving as a trusted advisor to customers and driving sales through expert recommendations.
  • Store Maintenance: Ensure the sales floor is well-maintained, merchandised, and stocked, creating a premier shopping experience for customers.
  • Point of Sale: Efficiently process customer transactions, discounts, and returns, maintaining a positive and professional attitude at all times.
  • Product Knowledge: Stay up-to-date on the latest Skechers products, trends, and technologies, using this knowledge to drive sales and customer satisfaction.
Requirements
  • Team Player: Demonstrate a positive and respectful attitude towards colleagues, working collaboratively to achieve team goals.
  • Previous Experience: Previous retail, restaurant, or hospitality experience preferred, but not required.
  • Availability: Be available to work a variety of shifts, including weekends and holidays, as needed.
  • Attention to Detail: Possess strong attention to detail, ensuring accuracy and quality in all aspects of the job.
About Skechers

Skechers is a global, Fortune 500 brand that develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. We are committed to providing a safe, inclusive, and respectful work environment, and we are an equal opportunity employer.


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