Customer Experience Ambassador

7 days ago


San Diego, California, United States T-Mobile Full time
Why Choose T-Mobile?

T-Mobile is more than just a company – we're a community driven by innovation, inclusivity, and a passion for making a difference. As a Mobile Associate, you'll be part of a diverse team dedicated to providing exceptional customer experiences and staying ahead of the curve in terms of technological advancements.

Compensation and Benefits
As a full-time employee, you'll enjoy a competitive salary of $20 per hour, inclusive of base pay and incentives. Our comprehensive benefits package includes medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, and more.

About the Role

This exciting opportunity allows you to join our Retail Team as a Mobile Associate, where you'll have the chance to build relationships with customers, explore individual requirements, and demonstrate the latest technology and services. You'll work closely with your team to ensure seamless customer interactions and identify opportunities for growth.

Key Responsibilities:
  • Build rapport with customers and understand their needs to provide personalized solutions.
  • Demonstrate the latest technology and services to meet individual requirements.
  • Approach sales and service interactions with composure, integrity, and compassion.


Requirements

To succeed in this role, you'll need:style='list-style-type:lower-roman;'> A high school diploma or equivalent. 6 months of customer service and/or sales experience, preferably in a retail environment. Pasional customer advocacy skills and the ability to thrive in a fast-paced sales environment. Effective communication and interpersonal skills.

Growth Opportunities

T-Mobile invests in your career growth and development, offering training and mentorship programs to help you succeed. As a Mobile Associate, you'll have the chance to progress to senior roles, take on new challenges, and make a lasting impact on our customers' lives.



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