ATM Field Service Technician
2 days ago
Job Summary:
We are seeking an experienced Field Service Technician to maintain, troubleshoot, and repair ATMs in a remote field service environment. The ideal candidate will have strong mechanical aptitude and troubleshooting skills, with experience in field service environments.
Key Responsibilities:- Perform minor maintenance, repairs, and component replacements at the module level for ATMs.
- Maintain accurate parts inventory and related records.
- Diagnose issues based on error logs and call information.
- Provide status reports throughout service repairs and ensure SLA agreements are met.
- Follow security safety procedures while working with ATMs and financial institutions.
- Complete NCR-specific training and certifications.
- Ensure accurate and timely reporting of calls and activities.
- May require bending, squatting, walking, standing, or sitting for prolonged periods.
- May require carrying and lifting a tool kit/parts weighing 1-50 lbs.
- Daily travel of up to 200 miles may be required.
- Rotating shifts, nights, and weekends may be required.
- High School Diploma or equivalent.
- 0-1 years of related field service experience.
- Reliable transportation and a smartphone (Android or iPhone).
- Basic tools, including #1 and #2 flathead and Phillips screwdrivers.
- Basic electrical and mechanical aptitude.
- Associate degree preferred.
- Previous experience with NCR or similar equipment.
- Strong troubleshooting skills and mechanical abilities.
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