Collision Damage Estimator

2 days ago


Independence, Missouri, United States Quality Talent Group Full time
About the Job

We are seeking a skilled Collision Damage Estimator to join our team at Quality Talent Group. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and ensuring the highest quality repair services.

Responsibilities
  • Educate customers on the process of vehicle repairs, insurance procedures, and customer rights.
  • Complete initial estimates, write detailed estimates after full disassembly and damage evaluation, and lock final estimates.
  • Manage each repair throughout the process, ensuring our quality standards are met by performing in-process quality control.
  • Keep customers informed and updated on the status of their vehicle, providing a best-in-class experience.
  • Pull and review data procedures for Body Technicians, complete post-scanning for each vehicle, and ensure carrier-specific requirements are met.
  • Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are completed.
Qualifications
  • At least 2+ years of experience in a collision estimating role.
  • Knowledge of estimating systems like CCC1, Mitchell, and/or Audatex.
  • Experience working with insurance partners and associated DRP programs.
  • Excellent customer service skills.
  • Strong organizational and multi-tasking skills, with good time management and adaptability in a fast-paced environment.
Benefits
  • Competitive pay.
  • Weekly paychecks.
  • 401K with company match.
  • Medical, vision, and dental insurance.
  • Additional elective benefits.


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