Healthcare Operations Coordinator

3 weeks ago


Milwaukee, Wisconsin, United States Planned Parenthood of Wisconsin, Inc. Full time

We are seeking a highly skilled Healthcare Operations Coordinator to join our team at Planned Parenthood of Wisconsin, Inc. As a key member of our healthcare operations team, you will play a critical role in ensuring the smooth day-to-day operation of our health centers.

Salary: $19.99 - $21.49 per hour (bilingual rate) + benefits

About the Job

In this dynamic and rewarding role, you will have the opportunity to work with a diverse patient population, provide exceptional customer service, and contribute to the delivery of high-quality healthcare services.

Responsibilities:

  • Assist with the management of health center operations, including staff supervision, budgeting, and oversight of services provided to patients.
  • Develop and implement operational initiatives to ensure high-quality service excellence and efficient care to PPWI patients.
  • Participate in health center efforts to achieve established goals for productivity, such as assisting licensed staff with visits and answering phones within 6 rings.
  • Create and maintain medical documentation in an EHR system in compliance with EHR policies and procedures.
  • Oversee all aspects of front office management, including preparing work schedules and assignments for health center staff.
Requirements

To be successful in this role, you will need:

  • A high school diploma and two years of work experience, preferably in a medical or business environment.
  • Excellent customer service skills and a warm, caring manner.
  • Ability to relate to diverse communities and be sensitive to cultural and ethnic differences among staff and patients.
  • Physical ability to lift up to 30 pounds and perform other duties as assigned.
What We Offer

We offer a comprehensive benefits package, including paid training, generous paid time off, 10 days of holiday pay, immediate 401(k) vesting, and more.



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