Healthcare Operations Coordinator
3 weeks ago
We are seeking a highly skilled Healthcare Operations Coordinator to join our team at Planned Parenthood of Wisconsin, Inc. As a key member of our healthcare operations team, you will play a critical role in ensuring the smooth day-to-day operation of our health centers.
Salary: $19.99 - $21.49 per hour (bilingual rate) + benefits
About the JobIn this dynamic and rewarding role, you will have the opportunity to work with a diverse patient population, provide exceptional customer service, and contribute to the delivery of high-quality healthcare services.
Responsibilities:
- Assist with the management of health center operations, including staff supervision, budgeting, and oversight of services provided to patients.
- Develop and implement operational initiatives to ensure high-quality service excellence and efficient care to PPWI patients.
- Participate in health center efforts to achieve established goals for productivity, such as assisting licensed staff with visits and answering phones within 6 rings.
- Create and maintain medical documentation in an EHR system in compliance with EHR policies and procedures.
- Oversee all aspects of front office management, including preparing work schedules and assignments for health center staff.
To be successful in this role, you will need:
- A high school diploma and two years of work experience, preferably in a medical or business environment.
- Excellent customer service skills and a warm, caring manner.
- Ability to relate to diverse communities and be sensitive to cultural and ethnic differences among staff and patients.
- Physical ability to lift up to 30 pounds and perform other duties as assigned.
We offer a comprehensive benefits package, including paid training, generous paid time off, 10 days of holiday pay, immediate 401(k) vesting, and more.
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