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Restoration Operations Manager

2 months ago


Poway, California, United States SERVPRO of Del Mar Full time
Job Overview

Servpro of Del Mar is seeking a Restoration Supervisor to oversee our restoration projects and ensure exceptional service delivery.


What We Offer
  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for career advancement
  • Professional growth and training

As a vital representative of the SERVPRO brand, the Restoration Supervisor embodies our commitment to customer satisfaction. This role involves coordinating, monitoring, and executing work activities on various projects to meet service demands and enhance the customer experience.


Key Responsibilities
  • Oversee and execute production processes as planned while ensuring quality standards are met
  • Enhance customer and client interactions, ensuring high levels of satisfaction as reflected in feedback
  • Provide clear guidance to restoration technicians and supervise their daily tasks
  • Maintain detailed and accurate documentation for each job to support the services rendered
  • Manage labor and material usage effectively on assigned projects
  • Collaborate with project managers and office personnel regarding project status and challenges

Additional Duties:
  • Adhere to all OSHA regulations to ensure job safety
  • Safeguard and utilize equipment and materials responsibly
  • Mentor and train restoration technicians to enhance their skills

Position Requirements
  • Valid driver's license
  • High school diploma or GED (preferred)
  • A minimum of 1 year of experience in cleaning, restoration, or construction
  • IICRC certification is advantageous but not mandatory

Skills and Physical Demands
  • Ability to lift up to 50 pounds regularly, and occasionally up to 100 pounds with assistance
  • Capability to climb ladders and work at elevated heights, as well as in confined spaces
  • Proficient in repetitive physical tasks such as pushing, pulling, lifting, and carrying
  • Comfortable working with cleaning agents and chemicals

Each SERVPRO Franchise operates independently.


All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.