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Hospital Transitional RN Care Manager
2 months ago
Oak Street Health is seeking a highly skilled and compassionate Hospital Transitional RN Care Manager to join our team. As a key member of our clinical care team, you will play a vital role in ensuring seamless transitions of care for our patients.
Job Summary:The Hospital Transitional RN Care Manager will be responsible for managing patients through transitions of care, advocating for their needs, and ensuring access to resources and resolution to barriers to care. This role requires strong communication and collaboration skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:- Manage patients through transitions of care, either face-to-face in the facility or telephonically, within a defined geographical area and care setting.
- Advocate for patients throughout the care continuum to ensure access to resources and resolution to barriers to care.
- Identify opportunities for improved program workflows, increased internal and external partnerships, and higher quality patient care.
- Maintain real-time and accurate records of patient status through care transitions within Oak Street's internal inpatient platform.
- Adhere to CMS, state, and NCQA compliance criteria as related to Transitions of Care.
- An active RN license within the state of practice in good standing.
- Willingness to obtain cross-state licensure, as needed.
- Certified Case Manager (CCM) or equivalent case management certification required, or willingness to obtain within 12 months of hire.
- 2+ years' experience in transitional nursing, discharge planning, nursing case management, or home health.
- Experience in utilization management preferred.
- Knowledge of Medicare/Medicaid and NCQA regulatory transitions of care criteria.
- Exceptional communication skills and customer service orientation.
- Innovative and independent problem-solving skills.
- Ability to monitor and evaluate opportunities for cost-effective care options with high-quality outcomes.
- Spanish-speaking preferred but not required.
- A flexible, positive attitude.
- Valid driver's license and ability to travel daily.
- Working knowledge of Microsoft Office Product Suite.
- US work authorization.
- A mission-focused career impacting change and measurably improving health outcomes for Medicare patients.
- Paid vacation, sick time, and investment/retirement 401K match options.
- Health insurance, vision, and dental benefits.
- Opportunities for leadership development and continuing education stipends.
- New centers and flexible work environments.
- Opportunities for high levels of responsibility and rapid advancement.
Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities. We're an organization on the move, with over 150 locations and an ambitious growth trajectory. Join our team and be part of rebuilding healthcare as it should be.
