Robotics Field Service Specialist

3 weeks ago


Boston, Massachusetts, United States ScriptPro Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at ScriptPro. As a Field Service Engineer, you will be responsible for maintaining and troubleshooting our computer-based technology and automation equipment at customer sites across the country and worldwide.

Key Responsibilities
  • Troubleshoot and repair equipment onsite at pharmacies and remotely by phone
  • Administer training and support to pharmacy staff when needed
  • Diagnose customer workflow issues and optimize ScriptPro system performance
  • Travel extensively, with 80% or more of your time spent on the road
Requirements
  • 21 years old or older
  • Preferred BS in Electronics or Computer Science, or equivalent work experience
  • General knowledge of IT, Windows NT/XP/7/8/10
  • Experience with computer systems repair and a strong mechanical aptitude
  • Ability to lift 70+ lbs. daily, including when traveling by auto or air
Working Conditions

This position is a combination of office and shop environments. Regularly exposed to dust, odors, oil, fumes, and noise. May be exposed to moving mechanical parts, vibration, and electrical shock, as well as all weather conditions.

Benefits

We offer competitive starting pay, generous overtime, and a bonus opportunity. Comprehensive benefits include medical, dental, vision, life, short- and long-term disability, 401K, PTO, CCTO (paid volunteer work), and 9 paid holidays.



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