Bell Staff Associate

3 days ago


Raleigh, North Carolina, United States Hilton Raleigh North Hills Full time

At Hilton Raleigh North Hills, we're looking for a Bell Staff to join our team. As a Bell Staff, you'll be the first point of contact for our guests, setting the tone for their entire stay.

Key Responsibilities

  • Provide exceptional customer service, ensuring a warm and welcoming experience for all guests.
  • Assist guests with luggage, doors, and other needs, making sure they feel at home.
  • Respond to guest inquiries about the property, local attractions, and amenities.
  • Pitch in to help with special requests, room deliveries, and transportation arrangements.

Fundamentals

We're looking for someone with a high school education or equivalent, and prior customer service experience is a plus. You'll need to be able to communicate effectively in English and be comfortable with continuous movement and lifting up to 50 pounds.

Benefits

  • Competitive pay and benefits package
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts

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