Leadership Role

3 weeks ago


Atlanta, Georgia, United States Synergis Full time

**Job Overview:** Synergis is seeking a Leadership Role - Contact Center and My Account to join our team. As a key member of our organization, you will be responsible for leading the development and implementation of contact center software, ensuring seamless delivery, and maintaining high-quality technology solutions.

The ideal candidate will have a strong technical background, excellent leadership skills, and experience in managing cross-functional teams. They will also possess a deep understanding of application development technologies, methodologies, and contact center software.

**Responsibilities:

  • Develop and implement comprehensive contact center roadmaps that meet strategic and operational objectives.
  • Lead and manage a team of IT professionals, including hiring, developing, and retaining a diverse talent pool.
  • Collaborate with business leaders across the organization to ensure resources and strategies are aligned with current and future needs.
  • Drive innovation and leverage technology to create value and transform the business.
  • Establish and maintain partnerships with external vendors and suppliers.

**Salary:** $120,000 - $180,000 per year (estimated based on location and industry standards).



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