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Store Key Holder
2 months ago
**Job Summary**
Goodwill Industries of Southeastern Wisconsin, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Retail Key Holder. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with daily store operations.
**Key Responsibilities**
- Operate the point-of-sale system accurately and efficiently
- Maintain and stock merchandise on the sales floor, ensuring a visually appealing and well-organized store environment
- Assist customers and donors in a friendly and courteous manner, providing excellent customer service and resolving any issues that may arise
- Sort, categorize, price, and distribute all donated and purchased goods, ensuring accurate and efficient processing
- Maintain a sanitary, safe, and attractive store environment, adhering to Goodwill's high standards
- Assist the store management team with opening and closing procedures, including setting up and breaking down the store
- Be authorized to carry keys to the store and issued an alarm code, ensuring secure access and control
**Requirements**
- Ability to operate electronic cash registers, credit card draft capture terminals, and 10-key adding machines
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, donors, and colleagues
- At least 1 year of customer service experience, preferably in a retail environment
- Team player mentality, with a willingness to assist and support colleagues as needed
- Physical ability to lift 50 pounds, reach 6 feet, and stand for prolonged periods
- Ability to communicate clearly and effectively with customers and colleagues
**Benefits**
- Competitive hourly rate
- Opportunities for professional growth and development
- Comprehensive benefits package, including medical, dental, and vision coverage
- 401(k) retirement plan with company match
- Generous paid time off and holidays
**Equal Employment Opportunity**
Goodwill Industries of Southeastern Wisconsin, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.