State Farm Claims and Policy Specialist

2 weeks ago


Brentwood, Tennessee, United States State Farm Insurance Full time
About the Role

As a State Farm Claims and Policy Specialist, you will play a critical role in supporting our customers through various stages of their insurance journey. Your primary responsibility will be to provide accurate and timely information regarding insurance policies and claims, ensuring seamless interactions between customers and our team.

Key Duties:
  • Respond to customer inquiries regarding insurance policies, claims, and related matters.
  • Collaborate with cross-functional teams to resolve customer complaints and issues efficiently.
  • Process claims and policy applications, maintaining accurate records and adhering to regulatory requirements.
  • Communicate with customers via phone, email, or other channels to address concerns and provide updates on their claims.

This position requires a strong understanding of insurance principles, excellent communication skills, and the ability to work collaboratively in a dynamic team environment. The estimated salary for this role is $50,000 - $70,000 per year, based on location and experience.



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