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Hotel Operations Manager

2 months ago

Madison, Wisconsin, United States Beechwood Hotel Group Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our hotel operations and drive business success. As a key member of the Beechwood Hotel Group team, you will be responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and achieving business objectives.

Key Responsibilities
  • Guest Focus: Be visible, approachable, and available to all guests. Ensure each department is focused on guest service and satisfaction.
  • Operations: Maintain a safe work environment, ensure all areas of the property meet cleanliness and sanitation standards, and be actively involved in daily operations to maintain the culture of service.
  • Staffing: Fill open positions as soon as possible, develop depth on the team through cross-training, and maintain appropriate staffing levels to maintain budget guidelines.
  • Financial: Comply with all company accounting standards, policies, and procedures, manage accounts receivables, and control expenses to maintain budget and profit goals.
Requirements
  • Be an excellent communicator, both written and verbal.
  • Be honest, dependable, and have high ethical standards.
  • Demonstrate outstanding leadership and hospitality experience with proven results.
  • Be organized, efficient, and able to meet assigned deadlines.
What We Offer
  • A fun, friendly, and professional work environment.
  • Opportunities for advancement and career growth.
  • A competitive salary range of $60,000 to $72,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • A Hilton Team Member Travel Program and tuition assistance.