Senior Director, Reliability Engineering

3 days ago


San Francisco, California, United States salesforce Full time

Looking for a career-defining opportunity as a Senior Director, Reliability Engineering at Salesforce.

About the Role

As a seasoned leader in software engineering, you will be responsible for leading and growing a global team of reliability experts to conquer the challenge of running and scaling Salesforce's platform and services.

The ideal candidate combines deep technical knowledge, strong software engineering leadership, and customer compassion. You have successfully run and grown 100+ person global teams, led large culture transformations, and role transformations.

You will play a key role in defining the future of SRE at Salesforce, developing a broader strategy to ensure deep engagement with software development leadership teams to deliver best-in-class reliability engineering.

Key Responsibilities
  • Lead and grow a global team of nearly 100 SRE team members, striving to achieve ambitious goals.
  • Hire first-of-its-kind reliability experts with a strong software engineering background, build out small, specialized teams to embed with service owners, and direct delivery against an availability backlog.
  • Own, innovate, and build programs, software solutions, process innovations, and analytics that drive improvements to availability, scalability, latency, and efficiency of Salesforce's products and services.
  • Develop strategic directions, workforce allocations, organizational structures, and tactical execution plans for reliability teams within each product group.
  • Serve as a trusted technical advisor and authority on the reliability of sophisticated systems, recommending and delivering on infrastructure layout to scale products ensuring resilience and efficiency.
  • Inspire innovation and new thinking to increase long-term feature velocity while meeting reliability targets.
About the Team

Our team is passionate about building availability-focused solutions to enable Salesforce, its customers, and their customers to be continuously available.

We are seeking a collaborative leader who can work horizontally to deliver measured success, develop strategic directions, and lead the growth of our global team.

As a member of our team, you will be empowered to take ownership of your work, innovate, and make a significant impact on the company's success.

Requirements
  • 15 plus years of proven experience leading software engineering teams, with expertise in programming languages such as Python, Java, Go-lang.
  • Experience forming software engineering SRE teams from the ground up, with a track record of working horizontally to deliver measured success.
  • Direct experience forming different engagement models and a strong understanding of organizational design and construction expertise.
  • Observability and telemetry expert, with a passion for building reliable and durable production systems.
What We Offer

As a Senior Director, Reliability Engineering at Salesforce, you can expect a competitive salary range of $250,000 - $350,000 per year, depending on location and experience.

Additionally, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.



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