Hospitality Ambassador

1 week ago


Duluth, Minnesota, United States SMS Holdings Full time
Job Title: Hospitality Associate

We are seeking a highly visible and proactive individual to join our team as a Hospitality Associate. As a key member of our service district team, you will play a vital role in enhancing the overall appearance of our public spaces.

Key Responsibilities:
  • Manual Litter Collection: Circulate through assigned work zones, removing litter, cigarette butts, and other debris from sidewalks, street gutters, and alleys.
  • Remove Graffiti and Posters: Remove unwanted graffiti and posters from light posts, trash cans, news boxes, and other public infrastructure.
  • Observe and Report: Be vigilant for unwanted behaviors or criminal activity and report to Safety Ambassadors via two-way radios.
  • Hospitality and Customer Service: Provide friendly greetings and directions to pedestrians, and offer information and recommendations to visitors.
  • Reporting: Submit written reports of broken infrastructure, graffiti on private property, and daily accomplishments.
Requirements:
  • Professionalism: Act in compliance with Block by Block performance standards.
  • Physical Abilities: Walk continuously during an eight-hour shift, work outdoors in all conditions, and lift up to 25 pounds.
  • Communication: Possess a basic understanding of the English language, including the ability to speak, read, and write basic English.

We offer a competitive benefits package, including medical insurance, paid time off, and a 401K retirement savings plan. If you are a motivated and detail-oriented individual who is passionate about enhancing public spaces, we encourage you to apply for this exciting opportunity.



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