Sales Director

3 weeks ago

TN United States Fairfield Inn & Suites NashvilleWest End, TN Full time
Job Title: Sales Manager

We are seeking a highly motivated and experienced Sales Manager to join our team at Fairfield Inn & Suites Nashville/West End, TN. As a Sales Manager, you will be responsible for driving revenue growth and increasing sales through effective sales strategies and tactics.

Key Responsibilities:
  • Prospect and develop new business opportunities to drive revenue growth
  • Develop and implement sales action plans to achieve revenue targets
  • Analyze market trends and competitor activity to inform sales strategies
  • Manage and resolve customer complaints in a professional and timely manner
  • Monitor and maintain promotional materials and promotional items
  • Complete sales contact reports and follow-up call reports for weekly review
  • Maintain accurate records and submit reports for calls made, time worked, expenses, new accounts, new bookings, proposals, tentative and cancellations, sales contracts, and BEOs
  • Complete accurate daily sales reports and submit weekly
  • Perform as the driver of all revenue and ensure quarterly and annual revenue goals are achieved for the hotel
  • Rush proposals and set up bookings and contracts promptly
  • Coordinate and convey all details and information necessary to other hotel departments
  • Complete a weekly schedule of events of upcoming meetings and events, distribute at the weekly staff meeting
  • Assist in the production of annual hotel business plan
  • Collaborate with GM and Corporate on departmental budget
  • Lead property revenue meetings to ensure revenue maximization and profit in all areas
  • Ensure that hotel credit procedures and audit guidelines are followed
  • Represent the company at functions and meetings in a professional manner, searching for new contacts and leads
  • Record all new business on appropriate logs, files, collect business cards, check credit references on direct bill accounts
  • Conduct tours of the hotel and be informed of capacities for guest room commitments and maximums for meeting rooms
  • Participate as an executive manager in all staff meetings
  • Lead, train, and mentor sales staff, including recommendations for hiring, coaching, development, performance evaluations, disciplinary actions, and recommending terminations
Requirements:
  • Bachelor's Degree in Business, Hospitality, or Marketing and Sales preferred
  • Hospitality experience of 5 years
  • Minimum of 3 years progressive sales management experience
  • Strong verbal and written communication skills required
  • Strong analytical and customer service skills
  • Complete understanding of bottom-line profitability and budget goals
  • May be required to work some weekends and evenings depending on business needs and scheduled events

We are an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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