Fiber Installation Technician

3 weeks ago

Hayward, California, United States Sonic Internet + Phone Full time
About Sonic Internet + Phone

Sonic Internet + Phone is a leading provider of high-speed internet and phone services. We are committed to building a faster, more affordable internet and hiring exceptional employees who share our vision.

Job Description

Job Summary: We are seeking a highly skilled Fiber Installation Technician to join our team. As a Fiber Installation Technician, you will be responsible for installing and troubleshooting all Sonic internet connectivity and phone services.

Key Responsibilities:

  • Troubleshoot and install all Sonic internet connectivity and phone services.
  • Have a proficient understanding of dispatch and workflow software.
  • Receive communication of locations and duties from dispatch software and/or personnel.
  • Able to responsibly handle company-issued vehicles, tools, and credit cards.
  • Abide by all safety procedures and report accidents/injuries to supervisor immediately.
  • Maintain correct insurance paperwork and vehicle records on person or in vehicle.
  • Maintain an active California state driver's license.
  • Driver has been licensed for more than 3 years.
  • Maintain a clean driving record as defined by the current Sonic fleet insurance underwriter.
  • Able to lift 65lbs.
  • Communicate effectively with all Sonic workgroups.
  • Ensure all scheduled visits are completed by end of day.
  • Willingness to work overtime.

Requirements:

  • Valid CA Driver's License for three years and clean DMV record.
  • Knowledge, Skills, and Abilities:
    • Language Skills - Ability to read and write.
    • Physical Ability - Ability to drive, use tools, climb ladders, and crawl under building.
    • Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to handle heights.
    • Computer Skills – Ability to type and use a computer.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Daily driving is expected.

The Field Force department spends time in a vehicle, outside or inside Sonic customers' businesses or residents.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is constantly required to sit and stand; talk or hear; reach with hands and arms; key/type. The employee is required to walk; use hands to finger, handle, or feel objects, tools, or controls; climb stairs; balance; stoop, kneel, crouch, or crawl. The employee must lift and/or move up to 75 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is required to drive a vehicle.

Equal Opportunity Employer:

Sonic is an equal opportunity employer. Sonic is committed to providing a work environment free of harassment, discrimination, retaliation, and disrespectful or other unprofessional conduct based on sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), race, religion (including religious dress and grooming practices), color, gender (including gender identity and gender expression), national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status, or any other basis protected by federal, state, or local law or ordinance or regulation. It also prohibits discrimination, harassment, disrespectful or unprofessional conduct based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

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