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Customer Engagement Specialist
2 months ago
At Prime Tech Enterprises, we're committed to delivering exceptional customer experiences through our Customer Outreach Representative role. As a key member of our team, you'll play a vital part in identifying consumer needs and adapting our service strategies to meet their evolving requirements.
We're seeking a highly skilled and customer-focused individual to join our team. As a Customer Outreach Representative, you'll be responsible for generating awareness and driving sales through direct communication with our local consumer base. You'll provide exceptional customer service by leveraging your knowledge of client devices and technological abilities, and work collaboratively with our management team to achieve client sales goals and improve customer retention.
Key Responsibilities- Develop and implement sales strategies that cater to the needs of our local consumer base
- Provide top-notch customer service by utilizing your knowledge of client devices and technological capabilities
- Collaborate with our management team to achieve client sales goals and improve customer retention
- Stay up-to-date with the latest client protocols, requirements, and engagement parameters through ongoing training and development
- Work closely with fellow Customer Outreach Representatives to ensure seamless execution of sales and marketing strategies
- High School Diploma or equivalent certification
- Previous experience in customer service, marketing, retail, sales, or business
- Excellent communication skills to effectively engage with potential customers
- Ability to absorb and implement ongoing training on client services, devices, promotions, sales, customer engagement, and marketing
- Reliability in time management to ensure timely completion of individual and collaborative tasks
We offer a dynamic and supportive work environment that fosters growth and development. If you're passionate about delivering exceptional customer experiences and driving sales growth, we encourage you to apply for this exciting opportunity.
