Server Assistant at Blue Aster

4 weeks ago


Nashville, Tennessee, United States Northwood Hospitality Full time

Job Summary:

The Server Assistant plays a vital role in creating an exceptional dining experience for our guests at Northwood Hospitality. This position requires a team player who can assist Food Servers in delivering top-notch service, ensuring that every guest feels welcome and valued.

Key Responsibilities:

  • Greet and welcome guests in a professional manner.
  • Set and reset tables before, during, and after service periods.
  • Stack and stock side stations with dry goods, extra china settings, and silverware.
  • Pre-bus and bus tables during service periods, assisting servers with service steps as needed.
  • Assist Food Servers with carrying food trays and serving guests when necessary.
  • Maintain general cleanliness in side stations during service periods.
  • Rotate to other Food & Beverage outlets/venues as necessary.
  • Work as a team, assisting all guest needs and inquiries.
  • Effectively communicate with management, chefs, and culinary staff to fulfill and address any issues or needs requested by guests and employees.
  • Ensure table-side food service and quality presentation.
  • Anticipate guests' needs and respond appropriately with a sense of urgency.

Requirements:

  • 2+ years of experience in a hotel, restaurant, or catering facility of similar caliber.
  • Experience in fast-paced, high-volume atmosphere preferred.
  • Must have ServSafe and TABC license.
  • At least 18 years of age.
  • Good organizational and communication skills.
  • Excellent customer service skills.
  • Ability to read, write, and speak fluent English.
  • Good team spirit.
  • Position requires regular, reliable attendance.

Benefits:

  • 401k after 90 days, fully vested, company match to 3%.
  • Medical/Dental/Vision-eligible after 60 days.
  • Employee Assistance Program (EAP).
  • Flexible Spending Account (FSA).
  • Awesome Paid Time Off policy.
  • Hilton Discounts Worldwide.
  • Northwood Hospitality Discounts.
  • Free Parking.


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