Server Assistant at Blue Aster
4 weeks ago
Job Summary:
The Server Assistant plays a vital role in creating an exceptional dining experience for our guests at Northwood Hospitality. This position requires a team player who can assist Food Servers in delivering top-notch service, ensuring that every guest feels welcome and valued.
Key Responsibilities:
- Greet and welcome guests in a professional manner.
- Set and reset tables before, during, and after service periods.
- Stack and stock side stations with dry goods, extra china settings, and silverware.
- Pre-bus and bus tables during service periods, assisting servers with service steps as needed.
- Assist Food Servers with carrying food trays and serving guests when necessary.
- Maintain general cleanliness in side stations during service periods.
- Rotate to other Food & Beverage outlets/venues as necessary.
- Work as a team, assisting all guest needs and inquiries.
- Effectively communicate with management, chefs, and culinary staff to fulfill and address any issues or needs requested by guests and employees.
- Ensure table-side food service and quality presentation.
- Anticipate guests' needs and respond appropriately with a sense of urgency.
Requirements:
- 2+ years of experience in a hotel, restaurant, or catering facility of similar caliber.
- Experience in fast-paced, high-volume atmosphere preferred.
- Must have ServSafe and TABC license.
- At least 18 years of age.
- Good organizational and communication skills.
- Excellent customer service skills.
- Ability to read, write, and speak fluent English.
- Good team spirit.
- Position requires regular, reliable attendance.
Benefits:
- 401k after 90 days, fully vested, company match to 3%.
- Medical/Dental/Vision-eligible after 60 days.
- Employee Assistance Program (EAP).
- Flexible Spending Account (FSA).
- Awesome Paid Time Off policy.
- Hilton Discounts Worldwide.
- Northwood Hospitality Discounts.
- Free Parking.
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