Current jobs related to Customer Success Manager - Willow Grove, Pennsylvania - Asplundh

  • Customer Service Representative

    3 weeks ago

    Willow Grove, Pennsylvania, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Frontline Cashier Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key Responsibilities...

  • Customer Service Representative

    1 month ago

    Willow Grove, Pennsylvania, United States The Thompson Organization Full time

    Job Title: Call Center RepresentativeAt The Thompson Organization, we are seeking a highly skilled and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met.Responsibilities:Handle inbound...

  • Customer Service Representative

    2 weeks ago

    Willow Grove, Pennsylvania, United States The Thompson Organization Full time

    Customer Service Representative Job SummaryThompson's Customer Service Representatives are the face of our company, providing exceptional service to our customers. We're seeking a friendly and helpful individual to join our team as a Customer Service Representative.Responsibilities:Handle inbound and outbound service calls and questions in a timely and...

  • Sales Associate

    5 days ago

    Willow Grove, Pennsylvania, United States Hand and Stone Massage and Facial Spa Full time

    Role SummaryWe are seeking a skilled Spa Sales Associate to join our team at Hand and Stone Massage and Facial Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting spa services, and driving membership sales. In this role, you will have the opportunity to work in a fast-paced environment,...

  • Customer Experience Specialist

    2 weeks ago

    Willow Grove, Pennsylvania, United States Norman's Gift Shops, Inc. Full time

    Job DescriptionNorman's Gift Shops, Inc. is seeking a qualified Part Time Sales Associate for our location in a prominent retail setting. We are in the business of helping people capture their emotions and share them with one another. Our customers entrust us to help them show how much they care, to commemorate their most special occasions, provide comfort...

  • Tax Office Manager

    3 weeks ago

    Willow Grove, Pennsylvania, United States H&R Block Full time

    About the RoleWe are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As a key member of our retail operations team, you will play a critical role in ensuring the success of our tax offices during peak season.Key ResponsibilitiesSupport the Multi-Unit Team Leader in overseeing daily operations and ensuring quality...

  • Accounting Manager

    3 weeks ago

    Willow Grove, Pennsylvania, United States Asplundh Full time

    Job SummaryWe are seeking an experienced Accounting Manager to lead our Field Accounting team in the Vegetation Management segment. The successful candidate will be responsible for managing the month-end financial close and reporting processes, analyzing financial results, and driving project initiatives to streamline data gathering and financial close...

  • Field Accounting Manager

    2 weeks ago

    Willow Grove, Pennsylvania, United States Asplundh Full time

    Job SummaryWe are seeking a highly skilled Field Accounting Manager to join our team at Asplundh Infrastructure Group. The successful candidate will be responsible for managing the field accounting team, ensuring timely and accurate financial close and reporting processes, and providing strategic business insights to drive business growth.Key...

  • Accounting Manager

    3 weeks ago

    Willow Grove, Pennsylvania, United States Asplundh Full time

    Job Title: Accounting Manager - Vegetation ManagementAsplundh is seeking an experienced Accounting Manager to lead our Vegetation Management team. The successful candidate will have a strong background in field accounting and operations, with a proven track record of managing teams and driving financial close efficiencies.Key Responsibilities:Manage the...

  • Accounting Manager

    4 weeks ago

    Willow Grove, Pennsylvania, United States Asplundh Full time

    Job Title: Accounting ManagerAsplundh is seeking an experienced Accounting Manager to join our team. The successful candidate will be responsible for managing the field accounting team dedicated to the Vegetation Management segment.Key Responsibilities:Manage the field accounting activities related to the month-end financial close and reporting...

  • Assistant Store Manager

    2 weeks ago

    Willow Grove, Pennsylvania, United States Norman's Gift Shops, Inc. Full time

    Job Title: Assistant Store ManagerWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Norman's Gift Shops, Inc. in Willow Grove Park Mall, Willow Grove, PA.Job Summary:The Assistant Store Manager will play a key role in driving sales and customer satisfaction by leading a team of sales leaders and associates. The...

  • Seafood Associate

    3 weeks ago

    Willow Grove, Pennsylvania, United States The GIANT Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Seafood Associate to join our team at The GIANT Company. As a Seafood Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our seafood products meet the highest standards of quality and...

  • Cafe Operations Manager

    3 weeks ago

    Willow Grove, Pennsylvania, United States Urban Air Adventure Parks Full time

    Cafe Operations ManagerJob SummaryUrban Air Adventure Parks is seeking a skilled Cafe Operations Manager to oversee the daily operations of our cafe. The ideal candidate will have a strong background in food service management and be able to lead a team to deliver exceptional customer experiences. Key responsibilities include managing inventory, maintaining...

  • Cafe Operations Manager

    4 weeks ago

    Willow Grove, Pennsylvania, United States Urban Air Adventure Parks Full time

    Cafe Manager Job SummaryThe Cafe Manager is a key role within Urban Air Adventure Parks, responsible for overseeing the day-to-day operations of our cafes. This position requires a strong leader who can motivate and empower team members to deliver exceptional customer service and high-quality food products.Key Responsibilities:Ensure the smooth operation of...

  • Financial Reporting Manager

    2 weeks ago

    Willow Grove, Pennsylvania, United States Asplundh Full time

    Job Title: Financial Reporting ManagerWe are seeking a highly skilled Financial Reporting Manager to join our team at Asplundh. The successful candidate will be responsible for leading the preparation and refinement of financial reports, including monthly, quarterly, and annual statements, to provide critical financial insights to the CFO and senior...

  • Café Operations Manager

    2 weeks ago

    Willow Grove, Pennsylvania, United States Urban Air Adventure Parks Full time

    About This RoleWe are seeking a skilled Café Manager to oversee the daily operations of our Urban Air Café, ensuring seamless performance and exceeding customer expectations.The ideal candidate will have a proven track record in managing food service teams and possess strong leadership, communication, and problem-solving skills.Key ResponsibilitiesManage...

  • Field Accounting Manager for Asplundh Infrastructure Group

    3 weeks ago

    Willow Grove, Pennsylvania, United States Asplundh Full time

    Job Title: Field Accounting Manager for Asplundh Infrastructure GroupAsplundh Infrastructure Group is seeking a highly skilled Field Accounting Manager to join our team. The successful candidate will be responsible for managing the field accounting team dedicated to the Asplundh Infrastructure Group (AIG) segment.Key Responsibilities:Manage the field...

  • Senior Manager, Field Accounting Specialist

    3 weeks ago

    Willow Grove, Pennsylvania, United States Asplundh Full time

    Asplundh is seeking a Senior Manager, Field Accounting to oversee the Operations Controllership Center of Excellence. This role will facilitate and manage field-related accounting activities, analyze decentralized field operating and financial results, and contribute to identifying and realizing financial close efficiencies. The ideal candidate will have a...

  • Service Department Manager

    2 weeks ago

    Willow Grove, Pennsylvania, United States Asplundh Full time

    Job SummaryWe are seeking a highly skilled and experienced Financial Operations Manager for our Asplundh Infrastructure Group (AIG) segment. The successful candidate will be responsible for managing the field accounting team and ensuring the timely and accurate completion of month-end financial close and reporting processes.Key ResponsibilitiesManage the...

  • Senior Field Accountant

    4 weeks ago

    Willow Grove, Pennsylvania, United States Asplundh Full time

    Join Asplundh, a leading full-service utility contractor, as a Senior Field Accountant - Vegetation Management. In this exempt position, you will contribute to the field accounting team dedicated to the Vegetation Management segment. Your responsibilities will include executing field accounting activities related to the month-end financial close and...

Customer Success Manager

2 months ago

Willow Grove, Pennsylvania, United States Asplundh Full time
About Asplundh

Asplundh is a full-service utility contractor that provides tree pruning and removals, right-of-way clearing and maintenance, vegetation management with herbicides, and emergency storm work and logistical support.

Job Summary

We are seeking a Customer Success Manager to join our Digital Innovation Team. The successful candidate will be responsible for developing and supporting critical business solutions and projects, including the Vegetation and Asset Management Solution.

Key Responsibilities
  • Collaborate with development, reporting, and business intelligence platforms to drive digital transformation initiatives.
  • Provide onsite and virtual support and training to Asplundh and client field crews and site offices across the US.
  • Oversee the ServiceNow Support Framework and blend marketing, project management, and client success principles to drive value for our clients.
  • Develop and execute engaging client interactions through technology platforms, ensuring maximum adoption and utilization of our products.
  • Create compelling content to drive client product usage and adoption.
  • Identify opportunities for process improvement and implement changes to optimize user engagement and success.
  • Advocate and represent the Asplundh brand at relevant client engagements to promote digital innovation.
Requirements
  • At least 3 years of experience in a customer-facing, B2B role.
  • 4 Year Degree or equivalent experience.
  • Experience in Change Management, Software Training and Deployment, Customer Success, or a client-facing role.
  • Experience in spatial-based products or work management software is preferred.
  • Experience working with utility and/or government clients is desirable.
About the Role

This is an exciting opportunity to join a dynamic team and contribute to the growth and success of Asplundh. If you are a motivated and results-driven professional with a passion for digital innovation, we encourage you to apply.