Service Technician

2 days ago


Greenville, South Carolina, United States ADT Full time

About ADT:

At ADT, we've been helping people feel safe and secure for over 145 years. As the leading smart home security provider, our team is dedicated to empowering our customers to live with confidence. With over 200 locations across North America, we're committed to protecting what matters most.

What We Do:

Our Residential Service Technicians are the face of ADT, ensuring that our customers' security systems are working properly. They troubleshoot, configure, and repair existing security solutions, providing top-notch customer service along the way.

Key Responsibilities:

  • Service fire and carbon monoxide detection, networking, hosted video solutions, and access control.
  • Follow and complete required processes of wired/wireless technology and connection procedures.
  • Test and validate system signals/communication with central monitoring to properly establish service.
  • Provide exceptional customer service, demonstrating a willingness to help our customers understand and protect their homes.

Qualifications:

  • Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
  • Excellent communication skills.
  • Able to read building electrical and sprinkler plans as required for clearing equipment trouble.
  • Valid driver's license required.

What We Offer:

  • Full benefits on the 1st of the month after 31 days of employment.
  • Casual, yet energetic and engaging work environments.
  • Medical, Dental, Vision, 401(k) with employer matching.
  • Paid vacation time.
  • Tuition reimbursement, employee referral bonuses.
  • A culture of coaching, development, and career growth opportunities.

Position Summary:

The Residential Service Technician is a critical role at ADT, responsible for ensuring that our customers' security systems are working properly. If you're a skilled technician with a passion for customer service, we want to hear from you



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