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Service Technician
2 months ago
We are a leading automotive retailer in the United States, committed to providing exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment for our team members.
Job SummaryWe are seeking a skilled Master's or A-level Technician to join our team. As a key member of our service department, you will be responsible for diagnosing and repairing complex vehicle issues, ensuring the highest level of customer satisfaction.
Key Responsibilities- Perform thorough inspections and diagnose vehicle problems using advanced diagnostic tools and techniques.
- Repair and replace parts as needed, ensuring all work is completed to dealership and factory standards.
- Communicate effectively with service advisors and customers to ensure seamless service experiences.
- Participate in ongoing training and development programs to stay up-to-date with the latest technologies and manufacturer certifications.
- Meet or exceed manufacturer (CSI) Customer Satisfaction Index targets.
- Comply with all federal, state, and local regulations, as well as company policies, regarding customer vehicles, property, and information.
- ASE certifications and manufacturer certifications highly preferred.
- Previous automotive technician experience required.
- Basic tools and great technical and mechanical skills.
- Ability to work repetitively on complex tasks and be a team player.
- Minimum of 18 years of age and valid driver's license.
- Pass pre-employment screening (background and drug test).
- Competitive hourly pay.
- Paid holidays and paid time off.
- Deferred Holiday Pay Match.
- Paid training.
- Stock Awards (select management and front-line team members eligible).
- Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans.
- Up to 12 weeks paid pregnancy leave (disability leave).
- Paid Parental Leave.
- Health savings.
- Flex spending accounts (tax-free).
- Short-term and Long-term disability plans.
- Life Insurance (Whole Life and Term).
- 401k with company match.
- Digital career path tool to assist with career development.
- Continuous training through Asbury's Internal Learning Management System.
- Student loan relief resources.
- Employee assistance program.
- Employee discounts on parts and service repairs.
- Scholarship awards.
- Opportunities to join our community service initiatives, which includes paid volunteer hours.
- Aggressive Employee referral program with bonus opportunities.