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Barista: Coffee Connoisseur

2 months ago

Chicago, Illinois, United States Beatrix Full time
Barista Job Description

At Beatrix, we're seeking a skilled Barista to join our team. As a Barista, you'll be responsible for crafting exceptional coffee experiences for our guests.

Key Responsibilities:
  • Prepare and serve coffee, espresso, and other beverages to guests
  • Available to work a variety of hours, days, and shifts, including weekends
  • Safely and effectively move chairs, tables, highchairs, and booster seats
  • Safely and effectively use and operate all necessary tools and equipment, including knives, coffee makers, grinders, and a cappuccino/espresso machine
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multitask calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Essential Functions:
  • Ensure the overall guest experience exceeds expectations and anticipate guests' needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Prepare ingredients needed for coffee drink recipes
  • Sell and accurately account for gift cards
  • Responsible for the security and reconciliation of the cash drawer
  • Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Use sales techniques to present and encourage current promotions to guests
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card, and Credit Card terminals
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed