Barista - Coffee Expert & Brand Ambassador
2 months ago
As a Coffee Expert & Brand Ambassador at Starbucks, you will be responsible for providing an exceptional customer experience by serving as a coffee expert and brand ambassador. You will be the face of Starbucks, showcasing our high-quality products and services to customers.
Key Responsibilities:- Provide unique coffee-forward experiences for every customer
- Serve as a coffee expert, providing exceptional knowledge of food and beverage menu items, as well as information regarding preparation methods
- Demonstrate impeccable composure and ability to thrive in ambiguous situations
- Provide quality beverages, whole bean, and food products consistently for all customers
- Follow health, safety, and sanitation guidelines and standards
- Contribute to a positive team environment
- Maintain regular and consistent attendance and punctuality
- Ability to bend, twist, squat, reach, crawl, push/pull, climb stairs, and stand without limitation and for long periods of time
- Ability to carry 35lb on a consistent basis
- Experience in the service or entertainment industry (i.e. restaurant, bar, theater, or hospitality)
- Reading, writing, and oral proficiency in the English language
- Available to work flexible hours, which could include early mornings, evenings, weekends, and holidays
- 1-2 years of specialty retail sales experience
- Ability to carry and balance a tray
- High attention to detail with the ability to multitask and prioritize effectively
- Ability to learn quickly
- Ability to read customer cues and curate an immersive experience based on customer needs
- Strong interpersonal skills
- Ability to build relationships quickly
- Ability to work in multiple positions within different store departments (Zones), performing many different tasks within the departments during each shift
- Ability to memorize complex menus, ingredients, beverage & food builds
- Facilitation and presentation skills
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Ability to work as part of a large and matrixed team
- Additional languages beneficial
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Barista - Beverage Expert
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