Sales Associate

1 month ago


Cincinnati, Ohio, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at TJ Maxx. As a Sales Associate, you will be responsible for delivering a world-class customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with all customers and embodying customer experience principles and philosophy.
  • Maintain a clean and organized store environment, adhering to all operational, merchandise, and loss prevention standards.
  • Process customer purchases and returns accurately, counting change back to the customer according to established operating procedures.
  • Promote credit and loyalty programs, and maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day, maintaining all organizational, cleanliness, and recovery standards for the sales floor and participating in the maintenance/cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback, adhering to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs, and participate in safety awareness and maintain a safe environment.
Requirements
  • Possess excellent customer service skills, able to work a flexible schedule to support business needs.
  • Possess strong communication and organizational skills with attention to detail, capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations, capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors, retail customer experience preferred.
Benefits

Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.



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