Pharmacy Manager Position

5 days ago


Bessemer, Alabama, United States Walgreens Full time
Job Description:

Job Summary:
As a Pharmacy Manager at Walgreens, you will be responsible for providing exceptional patient care and services, ensuring the efficient operation of the pharmacy, and leading a team of pharmacy professionals. Your expertise in pharmacy operations, patient counseling, and staff management will be essential in delivering a positive patient experience and driving business growth.

Key Responsibilities:

Patient Experience:
  • Engage patients by greeting them and offering assistance with products and services.
  • Resolve patient issues in a timely manner and answer questions to ensure a positive patient experience.
  • Model and share customer service best practices with all team members to deliver a distinctive and joyful patient experience.

Operations:
  • Counsel patients and answer questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products.
  • Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
  • Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

Leadership:
  • Collaborates with Store Manager to define and develop new strategic business opportunities.
  • Manages pharmacy staff performance by overseeing the training of pharmacy staff and conducting formal performance reviews.
  • Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.

Training & Personal Development:
  • Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications.

Business Performance Management:
  • Analyzes performance data including pharmacy financials, customer service, and inventory.
  • Manages pharmacy asset protection activities and oversees inventory management.

Preferred Qualifications:
  • Supervisory experience planning, organizing, and directing the work of pharmacy staff.
  • At least 6 months pharmacy experience with Walgreen Co.

Equal Opportunity Employer:
  • We are an equal opportunity employer and welcome applications from qualified candidates with arrest and conviction records.

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