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Merchandise Associate

2 months ago

Myrtle Beach, South Carolina, United States The TJX Companies, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeGoods. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment by adhering to all visual merchandising standards and ensuring that the sales floor is free of clutter and obstacles.
  • Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
  • Support the sales floor team by assisting with merchandise processing, stocking shelves, and maintaining inventory levels.
  • Participate in store recovery efforts to maintain a clean and organized store environment.
  • Adhere to all labor laws, policies, and procedures, including maintaining accurate records and reporting any incidents or concerns.
Requirements
  • Excellent customer service skills and ability to work effectively with customers and colleagues.
  • Ability to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Strong communication and organizational skills, with attention to detail and ability to multitask.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Previous retail experience preferred, but not required.
Benefits

As a Merchandise Associate at HomeGoods, you will enjoy a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for additional benefits, including:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.