Sales Associate
3 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Hard Rock International. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and creating memorable experiences for our guests.
Key Responsibilities:
- Greet and engage with guests, providing a warm and welcoming experience.
- Answer questions and provide accurate information about our merchandise and services.
- Process sales transactions efficiently and effectively, using our point-of-sale system.
- Handle cash and other forms of payment, maintaining proper cash drawer balances.
- Direct guests to areas and restrooms, ensuring a seamless experience.
- Demonstrate in-depth knowledge of our products, highlighting features and benefits.
- Suggestive selling techniques to increase sales and enhance the customer experience.
- Maintain a clean and organized store, adhering to our visual display standards.
- Perform opening, closing, and side duties, including cleaning, polishing, and maintaining the store.
- Ensure the complete satisfaction of each guest, creating a loyal customer base.
Requirements:
- Remain calm in a fast-paced environment, demonstrating a high level of organization and attention to detail.
- Display a positive and friendly attitude towards guests, providing exceptional customer service.
Physical Demands:
- Ability to move throughout the corporate office and cafes, standing, walking, kneeling, and bending for extended periods.
- Ability to sit for extended periods, with occasional standing and walking.
- Ability to make repeating movements of the arms, hands, and wrists, with manual dexterity and hand-eye coordination.
- Ability to express and exchange ideas verbally, with perception of sound by ear.
- Ability to occasionally, regularly, frequently move objects up to 10 pounds, with lifting, pushing, pulling, balancing, and carrying.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environments.
- Ability to travel via auto or airplane for long periods, with occasional overnight stays.
Additional Requirements:
- Maintain a well-groomed appearance, adhering to our uniform guidelines.
- Practice all general safety and sanitation standards, with a focus on recycling and sustainability.
- Recycle products, where possible, and maintain our 5 core values and mission statement.
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